FREQUENTLY ASKED QUESTIONS
PAYMENT & SHIPPING
Payment and shipping is extremely important to us here a ALL THINGS HAUS OF MONROE. Our payments are 100% Verified through Square and Paypal. We DO NOT share any personal card information with any third parties. For shipping our team will strive the have the most efficient shipping time frames for all your hair and apparel needs.
SECURE ORDERING & PAYMENT OPTIONS
To ensure that you have the best Shopping Experience, we ask that you PLEASE make sure all Shipping & Billing Addresses Match for the correct customer service you deserve.
RETURNS & REFUNDS
Here at Haus of Monroe we have a NO REFUND POLICY.
Our Team will strive to very hard to ensure your correct lengths and products are shipped as ordered.
EXCHANGES WILL ONLY BE MADE IF "OUR" PRODUCTS ARE NOT WORN, OPENED, OR CUT and sent back tor return mailing address listed.